PRIVACY POLICY

PRIVACY POLICY

At SpaceUP, accessible from www.spaceup.pk, protecting the privacy of our visitors is one of our top priorities. This Privacy Policy document outlines the types of information we collect and record at SpaceUP and how we use it to enhance your experience.

  1. Introduction
    • This privacy policy ("Privacy Policy") applies to the collection and processing of personal data ("Personal Data") by us in connection with our website, SPACEUP.PK. It is designed to help you understand how we collect, use, and safeguard your Personal Data.
    • By visiting our website and/or purchasing from us, you agree to our handling of your Personal Data as described in this Privacy Policy.
  2. Personal Data We Collect
    • Personal Data includes any information about an individual that can identify that person. This does not include anonymous data, such as your IP Address.
    • Information you may provide us through the website includes:
      • Contact Data: Your first and last name, email address, billing address, shipping address, and phone number.
      • Profile Data: Username and password for establishing an online account with us.
      • Communications: Exchanges we have with you, including inquiries and feedback through the website, email, and social media platforms like Facebook, Instagram, and WhatsApp.
      • Transactional Data: Information needed to complete your orders, including order numbers and transaction history.
  1. How We Use Your Personal Data

We use your Personal Data to:

  • Provide you with the products and services you order from our website.
  • Respond to your questions or requests promptly.
  • Enhance our operations and improve your experience.
  • Prevent, detect, and manage risks associated with fraud and illegal activities.
  • Comply with our financial regulatory and other legal obligations.
  • Target advertisements, newsletters, and service updates to your preferences.
  • Improve our website's content and layout for a better user experience.
  • Resolve any disputes that may arise efficiently.
  1. Who We Share Your Personal Data With To provide our services, we may share your information with trusted third parties, including financial institutions, payment processors, verification services, and courier service providers. These partners help us process payments and deliver products to you efficiently.
  2. How We Protect Your Personal Data
    • We take reasonable steps to ensure a level of security appropriate to the risk associated with processing your Personal Data. This includes implementing access control measures, security protocols, and standards to protect against unauthorized access, destruction, loss, alteration, or misuse.
    • We have procedures in place to handle any suspected Personal Data breaches and will notify you and any applicable regulator of a breach where legally required.
  3. How Long We Store Your Information
    • We retain your Personal Data only as long as necessary to fulfill the purposes for which it was collected, including legal, regulatory, accounting, or reporting requirements.
We keep your information for as long as your account is active or as needed to provide our services, comply with legal obligations, or verify your information with financial institutions.